Support for Your Family

Do You Need Help?

Family Gateway offers free support to families within North and South Tyneside and Northumberland.

We are a local charity which supports over 400 local families a year and we are here to help you.

All you need to do is complete the form below and a friendly, local team member will get back to you as soon as possible.


Emergency Numbers

The families we help may be affected by issues such as debt, unemployment, substance abuse, addiction, behavioural issues, child abuse, domestic violence, or family breakdown.

If you are struggling to cope with any issue which is impacting your family then please get in touch today.

If you are experiencing an emergency situation and need urgent help please contact the most appropriate service below:


Social Care
(Front Door)
0345 2000 109
(North Tyneside)
0191 456 2093
(South Tyneside)
Emergency 999
Police (non-emergency) 101
NHS Direct 111
Childline 0800 1111
NSPCC Helpline 0808 800 5000
Domestic Abuse 0808 2000 247
Samaritans 116 123
Homelessness /
Housing advice
0191 200 6800
(North Tyneside)
0191 456 2093
(South Tyneside)
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