Our new project, funded by the Masonic Foundation, was a perfect fit for her needs and she was hugely relieved to be able to get help and have someone really listen to her and her family.
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The families we work with are often the ones really on the edge – the hidden 2 – 3%. They’re the people most at risk of ill health; the families with such a complex mix of issues that they’ve slipped between the cracks of services, who often avoid engaging with health care and other support services. They don’t trust statutory services and are often worried that if they ask for help, social services will get involved.